CareWell Diagnostix Radiology Clinic Expansion

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As clinics grow, managing new locations while ensuring smooth operations across all sites becomes increasingly complex. At Medic Cloud, we simplify these challenges by delivering tailored ICT and radiology solutions that prioritise scalability and efficiency.

In this case study, we showcase how we support the Carewell Diagnostix radiology clinic in Tarneit, Victoria. We helped launch their second clinic by designing and implementing radiology systems, ICT infrastructure, and integrated networks.

Sam Ogutucu, Managing Director from the Medic Cloud team

Sam, Medic Cloud Managing Director

Carewell Diagnostix requirements

After the success of their first clinic, Carewell Diagnostix turned to Medic Cloud to assist with their second location. This expansion required advanced diagnostic imaging equipment and a robust ICT infrastructure. The aim was to seamlessly connect with their head office to enable efficient operations and real-time data sharing.

Carewell Diagnostix requirements included:

  1. Compliant clinic floor plan and shielding layout aligned with Australian radiation safety standards.
  2. High-performance radiology system suited to the clinic’s diagnostic needs.
  3. Reliable ICT infrastructure to support operations and patient management.
  4. Secure Virtual Private Network (VPN) for real-time data transfer between locations.
  5. New imaging equipment with Radiology Information Systems & Picture Archiving & Communications System (RIS-PACS) systems for centralised reporting.
  6. Scalable infrastructure while maintaining efficiency.

Carewell Diagnostix radiology in Tarneit

Carewell Diagnostix Radiology Clinic

The CareWell Diagnostix radiology clinic in Tarneit, Victoria.

Solutions provided by Medic Cloud

Medic Cloud supplied and installed the DRGEM GXR-52SD x-ray system, ensuring it met the clinic’s diagnostic imaging requirements. Key steps included:

Radiology System Design and Installation

  • Floor Plan Design: Collaborated with architects and clinic stakeholders to optimise workflow and enhance safety for both patients and staff.
  • Shielding Plans: Created shielding layouts compliant with Australian radiation standards, ensuring full protection against unnecessary exposure.
  • Delivery and Installation: Managed the safe delivery and installation of the X-ray system, ensuring it became fully operational within the project timeline.

ICT Infrastructure Setup

A robust ICT framework was essential for the new clinic’s success. We delivered:

  • Network design: Implemented a high-performance network capable of supporting imaging systems, RIS, and PACS.
  • Secure VPN connections: Established a secure VPN that linked the clinic to the head office, allowing real-time data sharing and seamless communication.
  • Standard Operating Environment (SOE) for devices: Deployed a consistent SOE across both locations to streamline training and enable staff flexibility between clinics.

Diagnostic Imaging Integration

We ensured the seamless integration of the clinic’s new imaging equipment with their existing systems by:

  • Configuring Digital Imaging and Communications in Medicine (DICOM) Destinations: Set up the x-ray system to communicate effortlessly with RIS and PACS.
  • Centralised data flow: Enabled smooth data transfer between clinics for efficient reporting and record-keeping.

Scalability and Growth Support

Our solutions are designed to meet immediate operational needs while supporting long-term growth. We have successfully partnered with healthcare providers managing over 50 clinics across multiple states in Australia.

By standardising technology and implementing scalable infrastructure, we:

  • Reduce operational complexities.
  • Shorten training time.
  • Ensure staff can transition easily between locations.

What our clients are saying about us

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Results

Our collaboration delivered significant benefits to Carewell Diagnostix. This included:

  • Efficient setup: A fully operational clinic equipped with advanced radiology and ICT systems.
  • Seamless integration: Real-time data flow between clinics enabled centralised patient record management.
  • Scalability: A future-ready foundation designed to accommodate further expansions.
  • Operational efficiency: Consistent workflows across locations minimised training requirements and optimised resource sharing.

Why Choose Medic Cloud for clinic expansion?

Medic Cloud specialises in delivering complete solutions for healthcare providers at every stage of growth. Whether setting up your first clinic or managing a network of dozens, we ensure efficient, compliant, and scalable operations. We provide:

  • Customised solutions: Tailored to meet unique clinic requirements while maintaining regulatory compliance.
  • Advanced technology: Integrating state-of-the-art radiology and ICT systems for optimal performance.
  • Growth support: Providing scalable infrastructure that adapts to your clinic’s future needs.

Our commitment

Medic Cloud’s role in expanding Carewell Diagnostix’s operations highlights our capability to deliver comprehensive, future-ready solutions. From designing compliant floor plans and installing advanced x-ray systems to building reliable ICT networks, we ensured the new clinic could operate efficiently, securely, and with confidence.

If your clinic is planning an expansion, reach out to Medic Cloud. Together, we can build a scalable and sustainable healthcare business.

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