Home » Information Technology Support » Veterinarian IT

Have you considered veterinarian IT support for your clinic?

Are you planning a new veterinarian (VET) clinic? Do you need assistance with your existing VET Information Technology (IT) setup? Speak to us. We will handle all your IT requirements.

Veterinarian IT

How do we work?

We get involved early in the piece. We liaise with your builders, electricians and other trades to ensure a smooth setup and future proof your clinic.

We have extensive knowledge working with VET clinics all over Australia. Our legal team also gives us legislative advice, and we are across all medical and healthcare developments as communicated through the Australian Veterinary Association (AVA).

We work within the framework of the Privacy Act (1988) and the Health Records Act (2001). We develop IT solutions to collect and handle personal information securely onshore within Australia’s borders.

As your Chief Technology Officer (CTO), we will consult with you to understand your VET business requirements and deliver cost effective solutions without compromising on patient care and outcomes.

VET clinic hardware requirements

We setup and configure:

  • Desktop/notebook computers, iPads and speakers
  • On premises servers and any private cloud servers
  • Integration of your modalities
  • Network requirements including cabling and data points
  • NBN/Internet connectivity
  • Hosted cloud PBX systems/VoIP requirements including mobile
  • X-ray machines for VET x-rays.

We are a Sydney-based Vet hospital so it was a big decision to choose a Melb-based company to replace and provide support for our damaged DR x-ray system a few years ago. We have never regretted the decision for a second – Amanda Falkinmire

VET software configuration

We setup, configure and manage licenses for:

  • A Standard Operating Environment (SOE) including:
    • Microsoft Windows
    • Microsoft 365 licenses
    • Outlook email
    • Anti-virus protection
  • Interoperability between x-ray machine, network, RIS and PACS integration
  • Website development, hosting and domain name management
  • Virtual Private Network (VPN) and firewall
  • Disaster recovery including automated backups, software updates and cyber security protocols.

We assist with the setup for VET Practice Management Software.

How do we provide VET IT support?

  • Unlimited troubleshooting support using telephone, chat and with an option for on-site support
  • Secure remote management and ticketing system to track requests
  • Monthly service delivery report for Managed Services Clients.

Our partners

Medic Cloud X-Ray machine and IT services

Fully qualified and certified

  • Australian owned and certified business
  • Technology partner with Microsoft, Dell, HP, Lenovo, Sophos, Commscope
  • Licensed with the Department of Health, EPA, Qld Health
  • We stand by our training to offer you the best quality service.

Contact us


    Get the service and support when you need, where you need. With 24/7 IT services support including VoIP, Internet, NBN, X-ray machines, CR Scanners, DR units, we are here to assist you. No matter how trivial you may think the question is.