Home » Medical Device Cybersecurity in Healthcare

Protecting patients and systems

The Australian healthcare sector, particularly diagnostic imaging and radiology, experiences rapid technological growth, especially after COVID-19. As telehealth and digital services expand, many IT providers now market themselves as healthcare IT specialists. However, medical device cybersecurity requires specialised expertise that goes far beyond standard IT support.

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Title: Medical Device Cybersecurity in Healthcare
Duration: 04:01

Sam Ogutucu, Managing Director from the Medic Cloud team

Sam, Medic Cloud Managing Director

Understanding the current landscape

Since the COVID-19 lockdowns, healthcare organisations have rapidly digitised, driving up demand for IT services. Deloitte reports that healthcare technology spending has increased significantly, drawing more IT providers into the sector. Unfortunately, many lack knowledge about medical devices, creating avoidable risks for clinics and patients.

Common misconceptions and risks

Medical devices are not just computers

Medical devices may look like regular computers, but they fall under strict regulation by the Therapeutic Goods Administration (TGA). They require specific licensing and handling that most IT providers do not have. Incorrect management can void warranties and, more importantly, endanger patient safety.

Unauthorised software installations

Installing antivirus programs, Endpoint Detection and Response (EDR) tools, or other security software on medical devices without manufacturer approval voids warranties and disrupts essential support. Only authorised software can be installed because every change affects device reliability, compliance and patient safety.

Misuse of cybersecurity terms

Terms like “HIPAA compliance” come from the US and create confusion in Australia when used incorrectly. Medical device cybersecurity requires a tailored approach that follows Australian regulations and industry best practices.

Medic Cloud’s expertise in medical device cybersecurity

Medic Cloud delivers healthcare IT services built on deep knowledge of medical devices. Unlike general IT providers, our foundation is the medical device industry. This background gives us unique insights into regulatory requirements and specialised cybersecurity practices.

Putting patient safety and compliance first

Our team trains in radiation safety, TGA compliance and medical-grade cybersecurity protocols. We strictly follow legislative guidelines to keep your medical devices safe, compliant and operational.

Digital solutions we offer at Medic Cloud

Our range of digital imaging solutions.

A complete cybersecurity strategy

At Medic Cloud, we design medical device cybersecurity strategies that protect patients and preserve device integrity. We achieve this by:

  • Consulting manufacturers to verify compatible cybersecurity solutions.

  • Installing only approved software to maintain warranties and ensure reliability.

  • Using network segmentation, secure remote access and advanced threat monitoring to protect devices while staying compliant.

Repairing the damage from poor IT practices

We often see the impact of unqualified IT providers interfering with medical devices. Our specialists invest time and resources to repair and stabilise diagnostic imaging systems that suffered from poor IT decisions.

Your partner in medical device cybersecurity

Securing medical devices in a healthcare environment demands more than standard IT skills. Medic Cloud’s dedicated team prioritises patient safety, regulatory compliance and system performance in every solution we deliver.

Protect your healthcare operations with expert-driven medical device cybersecurity. Contact Medic Cloud today for a consultation tailored to your clinic’s needs.

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