X-Ray Error Code Warning Signs and Critical Alerts

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An x-ray error code or warning, will appear to highlight a risk to patient safety and diagnostic accuracy. By recognising and understanding x-ray codes, you can prevent delays and ensure optimal functionality. This article will:

  • explore the differences between warning and error codes,
  • highlight the importance of addressing these codes promptly, and
  • offer guidance on distinguishing between x-ray error codes on consoles and those in digital radiology (DR) panel software.
Sam Ogutucu, Managing Director from the Medic Cloud team

Sam, Medic Cloud Managing Director

X-ray warning codes vs. error codes

Warning codes

These code types notify users of potential issues or minor malfunctions that could affect the x-ray machine’s operation. These codes do not immediately compromise patient safety or the quality of the diagnostic image. Instead, they act as early indicators, allowing users to address minor problems before they escalate into more serious issues. For instance, examples of warning codes include low battery alerts or reminders for routine maintenance tasks.

Error codes

An error code signify more serious malfunctions that can directly affect the x-ray machine’s functionality or the quality of diagnostic images. Such codes demand immediate attention and corrective action to prevent potential harm to patients or staff. For example, error codes might indicate issues such as malfunctioning components, communication failures between machine parts, or software glitches. If ignored, these codes can result in equipment downtime, compromised image quality, and potential safety hazards.

The importance of responding to error codes

Promptly address error codes for the following reasons:

  1. Patient safety: Error codes often signal issues that could affect the safety and comfort of the patient. Immediate attention mitigates potential risks and maintains a safe environment for all involved.
  2. Diagnostic accuracy: Equipment malfunctions can lead to inaccurate or poor-quality images, which could impact diagnostic outcomes. Address error codes promptly to ensure that the images produced are of the highest quality, aiding in accurate diagnoses.
  3. Preventive maintenance: Attend to error codes early to prevent minor issues from developing into major problems, potentially reducing the need for costly repairs and downtime.
  4. Regulatory compliance: Regular maintenance and timely resolution of error codes are required to meet regulatory standards for medical equipment. Ensuring compliance helps avoid legal and financial repercussions.

Error code on an x-ray console

X-ray error code

An example of an error code on an x-ray console.

Immediate steps when encountering error codes

When an error code appears, it’s vital to follow a set procedure to ensure a swift resolution:

  1. Take photo evidence: Start by taking clear photos of the display screen showing the error code. This visual documentation is crucial for accurately diagnosing the issue and provides a record for future reference.
  2. Note down context: Record detailed notes about what was happening when the error code appeared. Include specifics such as the procedure being performed, the settings in use, and any unusual observations. This context helps technicians or support staff better understand and diagnose the issue.
  3. Contact Medic Cloud: Reach out to us immediately for expert advice and support. We specialise in resolving x-ray equipment issues and can guide you on the next steps.

Differentiating between error codes

X-ray systems often have multiple components, each with its own error reporting system. Understanding the differences between error codes displayed on the x-ray console and those shown in the DR panel software is essential. Let’s explore how to distinguish the error codes.

X-ray console error codes

These pertain to issues with the x-ray machine’s operational components, such as the x-ray tube, collimator, or control system. Errors displayed on the console often relate to hardware malfunctions, power supply issues, or communication problems within the x-ray machine.

DR panel software error codes

These error codes are specific to the digital receptor panel used to capture and process the x-ray images. These codes might indicate problems with image acquisition, data transfer, or software malfunctions. Issues here could affect image quality or the ability to process and store digital images.

Common error code

A common error code, known as “Manual Termination,” may appear differently on various x-ray machines. This error occurs when the user releases the exposure button before the exposure is fully completed. It is crucial to note that x-ray systems in Australia are designed to automatically terminate the exposure once the set kV, mA, and mAs (factors) have been reached. Manually stopping an exposure is unnecessary unless safety concerns arise. To avoid this error, hold the exposure button down until the system automatically completes the exposure, typically indicated by a light and an x-ray beep. Following this practice will prevent under-exposed x-ray images and avoid unnecessary repeat exposures.

In summary

Promptly understanding and responding to the codes is essential for maintaining the functionality and safety of x-ray equipment. By differentiating between them, you can ensure patient safety, diagnostic accuracy, and equipment reliability. Always document error codes with photos and detailed notes, then contact us immediately for expert advice. Recognising the distinction between error codes on x-ray consoles and those in DR panel software allows you to address specific issues accurately and efficiently. By following these guidelines, radiographic technologists can ensure smooth equipment operation and uphold the highest standards of patient care.

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